An onboarding call will be scheduled with, our Managing Director, Ayesha. The purpose of this call will be to gather all the essential details about your practice. This ensures seamless integration and exceptional service for your patients. We'll discuss clinic locations (including helpful landmarks), pricing structures (including consultation charges), specific patient instructions (like pre-wax removal oiling), home visit radius, accessibility information (disabled access, steps), and parking availability. This information is compiled into a detailed guide for our team.

We will then order a dedicated phone line for you (typically set up within 24 hours). This line will be used to divert your calls and also to make outbound calls on your behalf, such as following up on internet enquiries. Crucially, this line will have your local area code, so when we contact patients, it appears as though we're calling directly from your clinic.

Finally, we will create a dedicated WhatsApp group for quick and easy communication. You can use this group to notify us when you need coverage and to send us any internet enquiries you'd like us to handle.